Customer Success Manager – ESG Solutions
Be the primary contact for clients, ensuring a smooth onboarding and continued success with NeoImpact’s platform.
Key Responsibilities:
- Support clients post-onboarding
- Train users on ESG platform features
- Collect feedback and liaise with product teams
- Track usage metrics and renewals
Qualifications:
- 3+ years in customer success
- B2B SaaS experience
- ESG or financial industry exposure
About Company
NeoImpact is an ESG data intelligence and analytics platform that equips corporates and investors, including PEs and VCs, with in-depth analytics and actionable insights generated through AI and industry expertise.